At Cocoa Heist, we are committed to protecting the privacy and security of our website visitors. This Privacy Policy outlines how we collect, process, and share personal information in accordance with applicable privacy laws to ensure transparency and build trust in our business.
Information We Collect:
- Personal Information: When you visit our website, we may collect certain personal information such as your name, email address, shipping address, and payment details. This information is collected with your consent and is necessary for processing orders and providing customer support.
- Browsing Information: We may also collect non-personal information about your browsing activity on our website, including IP address, browser type, and device information. This information helps us improve our website and tailor your browsing experience.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill orders, including shipping and delivery.
- Customer Support: Your information enables us to provide timely customer support and address any inquiries or concerns you may have.
- Communication: We may use your email address to send you updates about your order, promotions, and newsletters. You have the option to opt-out of receiving marketing communications at any time.
- Website Improvement: Browsing information helps us analyze website traffic, identify trends, and improve our website's functionality and user experience.
Information Sharing:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to maintain the confidentiality and security of your information.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.
Data Security:
- We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights:
- You have the right to access, update, or delete your personal information at any time. If you would like to exercise these rights or have any questions about our Privacy Policy, please contact us at support@cocoaheist.com
Updates to Privacy Policy:
- We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this page regularly for any updates.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. Your continued use of our website constitutes acceptance of any updates or revisions to this Policy.